Before You Go: California Guide School

Overview

Sample Itinerary

We pride ourselves in running an information-packed, fast-paced, intense course. Every trip is different depending upon the group, other trips on the water and sometimes the weather. The following is a sample of what your trip might be like:

The Day Before Your Trip

We’ll meet at 5 PM at the OARS American River Outpost for introductions and overview of the week ahead. Your guide school instructors will greet you and direct you towards the meeting location. If you arrive early, check in with the camp store and they will point you in the right direction. We will go through your personal gear and make sure you are prepared for the week ahead, along with issuing your river equipment (PFD, helmet, wetsuit). Your instructors will give a tour of the campsite, kitchen, and facilities for your convenience during the week. 

Day 1-2

Each morning will start at the OARS American River Outpost with a hearty breakfast and a morning briefing. Day one and two are designed to build your confidence and introduce you to the foundational safety skills needed to work and/or play in a river environment. We work with instructors from Sierra Rescue for a full, Two-day River Rescue Certification Course (RRC). Plan for two days of challenging, hands on, full immersion, skill-based training that we will use as a foundation for the rest of the guide school. This will include being fully immersed in the water, learning knots, shallow water crossings, swimming techniques, incident scenarios, scouting rapids, and much more. Each evening, you will come back to camp for dinner in our camp kitchen and prepare for the next day. 

 Day 3

On day three, your OARS instructors take over instruction and build on the foundation from the past two days of swiftwater training. Your instructors will pull back the curtain and walk you through everything that goes into a commercial rafting trip on the American River. We will cover necessary equipment, safety, best practices and trip rigging. Your OARS instructor will give you a full river safety talk—pay attention as you might be asked to try your hand at delivering this same speech. We will then head to Chili Bar put in on the South Fork of the American River where we will set up our riverside lunch before heading out on our first down-river run. Here, your instructors will demonstrate how to effectively guide a raft through the Class III rapids, after which you will work on the fundamental guide strokes and basics of maneuvering the raft.  

Each participant will rotate on the kitchen crew for breakfast, lunch, and dinner to learn meal preparation, cleanup, and cooking in a camp setting. We will discuss the day’s lessons, the “knot of the day”, and debrief the day. We will normally finish each day around 5:00-6:00 PM, prior to dinner.

Day 4

Morning is spent on dry-land instruction and reviewing the equipment to make sure it’s river ready. Once the boats are rigged, we set off downstream, and utilize the knowledge gained during the first three days of guide school. Participants take turns as paddlers and paddle captains while navigating the South Fork’s Class II-III whitewater. We gain experience in understanding the hydraulics of the river, along with crew management, and flip drills. We will stop along the river this day and set up a riverside lunch where you will learn to cut, slice, and present a fabulous lunch to the group. After lunch, we will raft the “Gorge” and your instructors will take over and demonstrate how to navigate this section. Again, pay attention as you will be guiding these rapids in the very near future. We will then shuttle back to the OARS American River Outpost where we will wrap up the day, cook dinner, and review the “knot of the day.” 

Days 5-8

We continue our on-river instruction while gaining skills such as river navigation, maintaining ferry angles, eddying out and communicating by using crew commands. Expect to spend the entire day on the river each day, returning at night to our riverside classroom. Depending on water flows and group skills, we might journey to the Middle Fork or North Fork of the American for one day. We continue to hone techniques learned throughout the week. 

Days 9

On the final day of our trip, we will head up for one last run down the Chili Bar section where you will navigate the harder Class III rapids with a new sense of confidence. We will return to the OARS American River Outpost to begin wrapping up the course, starting with lunch in camp, while you pack up your campsite. The OARS instructors will sit down and give a thorough evaluation of your week with OARS, at this time we discuss future steps catered to each individual’s progression. We will say our goodbyes and graduate as whitewater river guides. The last day typically wraps up at approximately 4:00 pm.

The following list is an example of the course content taught at our Guide School:

Whitewater Navigation
☐ Paddle boat rafting techniques
☐ Rapids route selections
☐ Water hydraulics
☐ Navigation strategies (raft momentum, ferry-angles, laterals, etc.)
☐ Boat-spacing and river etiquette
☐ Paddle raft safety-talks

Swiftwater Rescue from Certified Instructors
☐ Swimming in whitewater
☐ Hand signals
☐ Ropes, knots, and anchors
☐ Flipped-raft scenarios
☐ Rescuing and extricating an accident victim from the water
☐ Throw bag techniques
☐ Strainer and foot entrapment scenarios
☐ Swiftwater rescue team organization/on-scene leadership
☐ Accident protocols

Raft Rigging with a Focus on Paddle Rafts

Camp Skills
☐ Food preparation for groups: breakfast, lunch and dinner in our base camp kitchen
☐ Hand- & dish-wash systems
☐ Minimum impact strategies

Equipment Care
☐ Raft inflation & deflation, handling & storage
☐ Raft repair kits

Leave No Trace
☐ Review and digest the Seven Principles of Leave No Trace, and how they affect rafting

Included in Your Trip Cost

• Skilled, personable and professional guide instructors
• ‘Rescue 3’ River Rescue Certification
• Eight nights camping at the OARS American River Outpost
• Meals (9 Lunches, 8 Dinners and 8 Breakfasts) from lunch on day one through lunch on day nine
• OARS California Guide School Book
• Personal equipment including a tent, splash jacket, and wetsuit 
• High-quality inflatable rafts and related river equipment, including a paddle, helmet and personal flotation device
• All transfers between the OARS American River Outpost and the various rivers we will float

Not Included in Your Trip Cost

• Transportation to and from the OARS American River Outpost
• River Access Fees
• Pre- and post-course accommodations and meals
• Sleeping bag and a deluxe 3-inch thick air-filled sleeping pad (sleep kits may be rented from OARS)
• Insurance of any kind, including a travel protection plan
• Items of a personal nature, including wetsuit booties
• Alcoholic beverages
• Dry Suit (can be rented from local outfitter or online)
• Gratuities for your OARS Instructors

Available For Rent:

Please indicate on your guest registration form whether you want to rent a sleep kit or if you prefer to bring your own.

• Sleep Kit: Can be rented for $40 per person. Sleep kits consist of a sleeping bag, a deluxe 3-inch thick and air-filled sleeping pad, ground tarp, sheet, pillow and pillowcase.
• Sleeping Pad Only: The deluxe 3-inch thick air-filled sleeping pad only may be rented for $10
• 2-Person Tent: We provide 2 person tents.
  

TRIP PREPARATION CHECKLIST

☐ Consider Purchasing Travel Protection: For complete details and to purchase the plan we highly recommend, visit: https://www.oars.com/tpp

☐ Reserve flights, shuttles and lodging: Verify with your adventure consultant that your trip has met minimum numbers prior to booking flights and/or reserving overnight lodging for the night before and after your trip, if applicable.

☐ Whitewater Orientation: To increase your safety, we expect everyone to watch our 23-minute Whitewater Orientation video before joining us. Watch at https://www.oars.com/experience/safety/ or call 800-346-6277 to request a free DVD. Please don’t leave home without watching.

☐ Physical Requirements: Your outdoor adventure will be an active participatory trip. Please inform us of any physical limitations you may have as soon as possible. Make sure you are exercising frequently in the months leading up to your trip and can meet our essential  eligibility requirements.

☐ Payments: Final payment is due in our office 60 days prior to your trip (refer to your invoice for final payment date). Please let us know if you would like us to automatically charge your credit card on file when final payment is due.

Travel Arrangements

Trip Description

WHITEWATER

The water on the South Fork and Middle Fork of the American Rivers is released during the summer months from hydroelectric facilities located upstream. Such water releases are not subject to the control of El Dorado County or commercial rafting companies. It is important for our guests to understand, the water flow on these rivers is directly related to demand for hydropower. The guides are “tuned-in” to the water release schedule and will adjust the logistics of each trip to maximize the whitewater excitement.

Boat Options

The number of boats on an OARS trip will vary based on water levels, the number of participants and other factors we take into account when planning your adventure.  The following boats may be a part of your experience:
Paddle Raft
Learn more about the boats on your trip at https://www.oars.com/experience/boats/

Camp Life

Our ‘classroom’ extends from the river, to our riverside kitchens, to time around the campfire learning from our veteran guides. At the OARS American River Outpost, there are hot showers, and a few public outlets for you to charge your electronic devices.

Meals

The meals we serve are hearty and delicious, consisting of fresh ingredients and a variety of foods. A typical morning might start with French toast, bacon, fruit, orange juice and coffee or tea. Lunch could include a delicious spread of cold cuts and cheeses with several types of bread or pitas stuffed with veggies and hummus. There are always cookies and a cooling drink to top it off. Dinner might be steaks, salmon, chicken enchiladas, or a delicious pasta dish. Dinner generally includes a salad; desserts are frequent. Hors d’oeuvres are also included as part of the menu. During the guide school, cook teams of students with instructors will take turns preparing and presenting the meals.

Dietary Restrictions

We need to know as soon as possible about any dietary restrictions we should consider in planning your trip.  If you have food allergies or restrictions, we will do our best to accommodate your needs. However, there may be a supplemental menu fee ranging from $5-25 per person per day, to cover any increase in our costs.

Beyond our standard menu, we can provide options for vegetarian, vegan and many allergy-restricted diets without applying a fee.  However, we cannot always provide the same diversity or sophistication for restricted diets as we do for our regular menu.  Similarly, certain allergen-free snack foods are difficult or impossible to source in our locations, so feel free to bring your own favorite snacks to supplement our provisions.  Please let your Adventure Consultant know if you intend to do so.

We cannot guarantee that cross-contamination from allergens will not occur during meal prep, and reserve the right to refuse service to anyone as it relates to safety, including the potential for a medical emergency caused by a severe food allergy. Also, due to the constraints of cooking for a large group in a wilderness setting, availability of ingredients or specialty items in remote locations, and limited packing space, we are unable to cater to dietary preferences (likes or dislikes). 

Beverages / Alcohol

We provide plenty of water and lemonade and two sodas per person per day. You are welcome to bring your own favorite beverages, alcoholic (assuming you are at least 21 years of age) or non-alcoholic, in non-glass containers. For your safety and the safety of others, alcoholic beverages are limited to evening enjoyment, after class is over.

Smoking/Vaping

OARS is committed to providing a safe and healthy environment for our guests and for our staff. We ask that smoking of any kind be done away and downwind from other trip participants.

Cannabis

We are obligated to adhere to the regulations established by the managing agency with jurisdiction over the area in which our trip operates. Use of marijuana on federal lands, whether it be medicinal or recreational, is illegal and therefore we ask that you refrain from bringing it with you on your OARS trip.

Drinking Water

We carry sufficient drinking water with us to provide for your needs throughout the trip. Water jugs for refilling personal water bottles are accessible in camp, at lunchtime and in the rafts. 

Bathing and Toilets

The OARS American River Outpost has hot showers and flush toilets for your use.

Menstrual Cycle

Even if you aren’t anticipating your menstrual period, come prepared for it. You can use sandwich-sized Ziploc™ baggies during the day to store products while you are on the river or hiking. Used pads and tampons can be disposed of at lunch or in camp. We provide some menstrual products on most trips for emergencies.

Cameras

You may want to bring a small waterproof bag to hold your camera and other items you might need during the day. While most rafting-specific bags are designed to be waterproof, you may also wish to place your camera in a durable, waterproof case for additional protection. We also strongly recommend you take out a rider on your homeowner’s policy to cover your camera—especially if it’s fine equipment. Make sure to bring additional memory cards, batteries and any other extras you will need. You are welcome to recharge your camera at night (at the OARS American River Outpost only) once all activities have concluded.

Electronics & Technology

The use of electronic devices, especially music players and flying drones, on your trip may represent an intrusion into the wilderness experience of your fellow guests. We ask that you be mindful of the impacts to others and respect the wilderness nature of the trip. Please bring headphones if you intend to listen to music during the trip and leave your drone at home.

Many of our guests travel with their smartphone even though there is no cell service. On a trip like this, there is always the risk of water damage to smartphones and other electronic devices, even when they are stowed in a dry bag. If you intend to take your phone with you on the river, consider investing in a small, waterproof case just for your phone.

Communication

Once you are on the river there is limited communication with the “outside world.”   Cell phone service is not usually available during the day while on the river, but at the OARS American River Outpost, there is service for most phones. If you have someone that needs to contact you about an emergency at home and they cannot reach you on your cell phone, they should call our office (800-346-6277). For your family at home, you should define for them what you consider an emergency and provide them with instructions to call our office in the event one occurs during your school.

Wildfires & Smoke

Fire activity frequently impacts the air quality on our trips, and occasionally wildfires may be present in the immediate vicinity of where we’re traveling.  Smoke impacts are more likely in the latter-half of the summer season, so those with asthma or other respiratory conditions may wish to steer clear of this time frame.  In general, we will not cancel a trip on account of smoky conditions, except in cases of clear danger to life or property.  Necessary changes to logistics and/or destination may occur with very short notice as fire conditions are constantly changing.  We will do our best to keep you apprised of excessively smoky conditions that can be foreseen for your upcoming trip, but we also encourage you to stay informed about local fire activity: https://inciweb.nwcg.gov/

Our standard cancellation terms & conditions apply should you choose to cancel due to environmental conditions resulting from a wildfire near to where our trip operates. Please review our Terms & Conditions section in this document, below.  Furthermore, we recommend you consider investing in a comprehensive Travel Protection Plan that provides you the ability to “cancel for any reason” should you feel conditions from a nearby wildfire may result in you canceling your reservation.

Firearms

Our guides do not carry firearms on our trips, and in most cases are prohibited from doing so by the managing agency.  As a matter of preference, we ask all our guests to kindly leave your own firearms at home or in your vehicle.

Weather & Water Conditions

You may want to check one week prior to your trip for an up-to-date weather forecast. We recommend you check the following web sites for weather in Coloma, CA: https://www.wunderground.com/weather/us/ca/coloma

Average Air and Water Temperatures

Water Levels & Temperature

Spring snow melt in the mountains provides us with the water to have our fun rafting the Sierra Nevada’s rivers. Water levels sufficient for rafting on the South Fork during the summer months are a result of releases from hydroelectric facilities located upstream. When spring run-off is highest, water is released from the reservoirs in abundance to make room for the in-flow. This can lead to high flows on our trips. Peak run-off can vary widely from April into June. High water trips equate to a more intense whitewater experience; a high level of physical fitness is recommended. Water temperatures are coldest during the high water period and wetsuits will be required. In reality, the water is quite cold even in late summer, but lower flows and warm air temperatures mitigate the risk of hypothermia.

Getting Ready

River Runners Responsibility Code

1. Read the pre-trip literature and arrive at the meeting place on time.
2. Understand the risks: your safety is ultimately your responsibility.
3. Treat your fellow guests and guides with respect and courtesy; harassment of any kind will not be tolerated.
4. Wear clothing and personal protective equipment suitable for the current conditions.
5. Listen to and follow the guides’ instructions.
6. Abide by the managing agency’s rules.
7. No drugs or alcohol prior to, or during, your trip; alcohol is allowed in moderation in camp on overnight trips.
8. Minimize your impact on the environment.
9. Wear the OARS-issued and properly–fitted Personal Flotation Device (PFD) at all times when in the boats or swimming. Wear a helmet when required.
10. Your children are your responsibility!

Essential Eligibility Criteria for River Trips

Your outdoor adventure will be an active participatory trip. Please inform us of any physical limitations you may have as soon as possible. Make sure you are exercising frequently in the months leading up to your trip and can meet our essential  eligibility requirements.

Packing for Your Trip

Click on this link for helpful information about packing for your trip: https://www.oars.com/video/pack-river-rafting-trip/

Clothing

During the day—Start with a swimsuit and/or swim trunks and synthetic or merino wool shirt as a base layer. Depending on the weather, temperature and how wet you’re getting in the rapids, additional layers for sun protection or insulation can be added or subtracted.

In camp—When the weather is warm, a pair of lightweight cotton pants or shorts and a shirt make great camp wear. Anytime the forecast calls for cool evenings and cold nights, a dry set of synthetic long underwear is the perfect base layer under long pants and a fleece sweater.
Footwear

During the day—The best choice is an amphibious shoe that drains water, protects your toes and won’t come off in swirling current. A retired pair of athletic shoes can work well, too. Sport sandals with a heel strap are a good option. Find professional-grade options made by Chaco® at www.chacos.com, the official footwear sponsor of OARS guides.

In camp—We recommend wearing shoes in camp due to risk of kicking a rock buried in the sand, or stepping on a sharp stick. It’s also nice to put on dry socks and shoes after a day on the water. The athletic shoes or light hikers you bring for hiking can double as your camp shoes. Flip flops or slip-on sandals are OK for wearing in camp only.

Please note: If you buy new shoes or sandals for the trip, make sure you break them in first!

Headwear

During the day­—Ball caps are useful since they fit under helmets, which are required attire when paddling our whitewater rivers.

In camp—When the weather is cool or cold, you’ll want a beanie-style hat to wear in camp. Warm hats are the perfect remedy for bed-head as you rise from your sleeping bag to secure your morning cup of coffee or tea, or for retaining warmth in the evening hours after the sun sets.

Hot Weather Trips

During summer months, conditions on the river may be hot and sunny. These trips require less gear than spring or fall trips, but thoughtful packing is still required. Protection from the sun and heat will be critical to your enjoyment and health while on the river and during side hikes. To protect yourself from the sun’s rays, consider bringing long-sleeved shirts and pants.

A good way to keep cool is with a sarong or long-sleeved cotton shirts. Old collared dress shirts work well. They can be soaked in the water and worn in the raft or carried on a hike for later use. This method of evaporative cooling is very effective. Bandanas are another useful item that can be used in this manner.

Camp-wear should be made of cotton and be loose-fitting. A combination of shorts/skirt and a lightweight top is ideal for staying cool on hot afternoons.

To Avoid Being Cold

Synthetic or merino wool long underwear is a must-have on river trips. It can be worn under shorts, rain gear, T-shirts, etc., then stripped off when the chill of the morning has worn off. It keeps you warm even if it’s wet (which can happen easily), dries quickly, and it’s compact enough to be stuffed into your small waterproof bag or daypack after you take it off. It can be layered under your waterproof rain jacket and pants. On early-season and high-water trips, wetsuits will be provided. Be aware that cotton items, once wet, do not insulate; only synthetic and wool materials will keep you warm during cool, wet weather.

Something warm for your top & bottom: You need to be prepared for inclement weather. Bring a good fleece or wool top and bottom, along with a warm hat and gloves. You’ll want to double up on your base layers so that you’ll have a set to wear in the boat and a set of warm, dry clothes for camp.

Raingear

Raingear protects you from rain, wind, and the splash of the rapids. It is one of the essential items that all guests should have no matter what time of year you are traveling. Look for a jacket and pants that are 100% waterproof, not just water resistant. A hooded jacket is recommended. Good secure closures around your head, neck, wrists and ankles. Do not bring a rain poncho, as it cannot be worn under your PFD.

Sun Protection

Protecting yourself from the sun should be taken very seriously! In many cases, a long-sleeve shirt is the best method for preventing sunburn on your upper body. Light-weight long pants may also be appropriate to protect your legs.

A hat, sunscreen, lip balm and sunglasses are also a must. Rheos, the official sunglasses sponsor of OARS guides, offers polarized floatable nautical eyewear with 100% UV protection. Use promo code OARS15 to save 15% on any purchase from The Nautical Eyewear Collection.

Bugs & Mosquitoes

Bugs and mosquitos vary depending on location and time of year. It’s a good idea to come prepared with insect repellent. Long sleeved shirts and pants may be desirable at times.

Sleeping Gear

You can either bring your own sleeping bag, pad and ground tarp, or you can rent our sleep kit. If you are purchasing your own bag for the trip, keep in mind that a synthetic-fill bag rated to 20°F (the normal range for an all-around, “three-season” bag) is recommended for early and late season trips.

Find all the gear you need for your trip online in the OARStore (http://oars.newheadingsllc.com/) and receive FREE SHIPPING in the U.S. + 15% of your purchase helps provide under-resourced youth with outdoor adventure experiences.

Packing List

Equipment and Personal Items:

☐ Sleeping bag, pad, sheet liner, small pillow, and a pillowcase. Sleep kits including these items may be rented for $40. (For schools in March-May, we suggest a synthetic-fill bag rated to 20°)
☐ Two 1-liter water bottles: durable and reusable
☐ Headlamp or flashlight (consider bringing extra batteries)
☐ Sunglasses (preferably polarized such as Rheos floatable eyewear www.rheosgear.com) (consider bringing a spare)
☐ Quick-drying towel
☐ Hand sanitizer
☐ Toiletries, including soap and shampoo (preferably biodegradable)
☐ Sunscreen and lip protection: waterproof & SPF 30 or higher (aerosol sprays not recommended)
☐ Moisturizing lotion or cream
☐ Insect repellent
☐ Personal first aid kit (Band-aids, antibiotic ointment, ibuprofen, moleskin, eye drops, etc.)
☐ Spare pair of glasses and/or contacts
☐ Cash for gratuities

Footwear:

☐ River shoes or sandals with a heel strap (such as those made by Chaco® chacos.com) “Aqua socks” will not be acceptable for guide school
☐ Athletic Shoes or light hikers: for in camp
☐ Socks: Wool, synthetic, or neoprene for the river and hiking; cotton is ok for camp

Clothing:

☐ Long-sleeved shirts: lightweight and light color for sun protection (old dress shirts work well)
☐ Long pants: lightweight and light color for sun protection
☐ Ball cap or visor with securing strap – flexible enough to wear underneath your helmet
☐ Rain jacket & pants: waterproof (not water resistant). A hooded jacket with secure closures is recommended.
☐  Swimwear; a two-piece is recommended for women for changing and using the restroom. Tankinis and board shorts are a great option.
☐ Underwear
☐ Shorts: 1-2 pair
☐ T-shirts/tops: 1-2
☐ Synthetic or merino wool long underwear: 2 sets top & bottom (light-, mid- or expedition-weight depending on the time of year, weather, location)
☐ Jacket: fleece or down/synthetic fill puffy (depending on the time of year, weather, location)
☐ Camp clothes: comfortable and appropriate for the season. Cotton recommended for hot weather trips. Women may prefer an athletic skirt or dress.

Additional Essentials for spring (March-May):

☐ Wetsuit booties and/or neoprene wool or synthetic socks (for wearing inside your river shoes)
☐ Fleece top & bottom
☐ Warm hat and gloves: synthetic or wool
☐ Extra set of synthetic or merino wool long underwear top & bottom
☐ Neoprene paddling gloves

Optional Items:

☐ Camera and accessories
☐ Sarong: useful for sun protection, evaporative cooling, changing clothes, etc.
☐ Plastic bags: for separating dirty clothes from clean
☐ Ear plugs
☐ Splash jacket (provided for you) and rain or splash pants
☐ Lightweight cord and clothespins for drying clothes
☐ Sketchbook, notebook and pen, paperback book
☐ Bandana
☐ Dry Suit (can be rented from local outfitter)

Find all the gear you need for your trip online in the OARStore + 15% of your purchase helps provide under-resourced youth with outdoor adventure experiences.

Extra Luggage

If you have extra luggage, it should be locked in your car.

Valuables

We recommend that you leave your valuables at home. For personal items like wallets, purses and cell phones, we recommend leaving them in your car.

Gratuities

Tipping is appreciated by our staff. If you are wondering how much to tip, you may consider that we operate in a service industry with a host of behind-the-scenes contributors in addition to the guides on your trip. In general, we suggest a gratuity based on 10 – 15% of the trip cost. It is customary on OARS trips for gratuities to be given to the Trip Leader, in the form of cash or a personal check, who will then distribute appropriately amongst all the guides and support staff.

Something Voluntary

In reviewing your statement, you’ll note a $1/person/day donation to the American River Conservancy, a non-profit conservation organization dedicated to protecting the Forks of the American River. One-hundred percent of your tax-deductible donation goes toward conserving the American River watershed. See www.arconservancy.org for more information. This donation is voluntary and may be removed from your invoice if you choose not to participate. Please notify our office if you would prefer to delete the donation from your balance.

Employment after Guide School

As the paddle sports industry evolves, working within the rafting industry has become increasingly competitive. Attending an OARS guide school can be a critical first step to river guiding and may provide an opportunity for employment either with OARS or with a different outfitter. If you are interested in river guiding for OARS, please click here to complete our online guide application. We do give preferential consideration to our guide school graduates.

Helpful Links

Gear up in the OARStore where 15% of all purchases help fund outdoor adventures for under-resourced youth
www.oars.com/OARStore

Shop for the latest in top-quality clothing, footwear & outdoor gear
www.rei.com

Recommended Reading List
https://www.oars.com/blog/best-california-books-about-the-sierra-nevada-and-beyond/

Watch our “How To Pack For A River Trip” video
www.oars.com/videos/how-to-pack

Additional information about the area
www.theamericanriver.com

Terms & Conditions

Reservations and Deposits

A $400/person deposit is required at the time of booking.  Deposits may be made by check, money order or Visa/Mastercard (American Express and Discover incur a 3% processing fee). Prices are in US Dollars and all payments must be made in US Dollars. Payment of the deposit establishes your acceptance of our complete Terms and Conditions. Individual departures and trip capacity are strictly limited by the managing agency.

Cancelling your trip after your deposit has processed will incur cancellation fees because OARS has absorbed costs on your behalf and will turn others away who would like to book the spaces we’re holding for you. Final payment is due 60 days prior to departure. Accounts on which final payment has not been received 50 days prior to the departure date will be cancelled without exception.

Cancellations and Refunds

Your deposit is fully refundable, less a 3% processing fee, for 7 days after you book when you submit a deposit 7 days or more prior to the final payment due date.

If you must cancel your reservation after the rescission period described above, your cancellation fee will be determined according to the schedule below. We regret we cannot make exceptions to the cancellation policy for any reason, including foul weather, poor air quality, wildfire activity, acts of terrorism, civil unrest or personal emergencies. There is no refund for arriving late or leaving a trip early. For these reasons, we strongly urge you to consider purchasing a travel protection plan (see Travel Protection below).

Date of Cancellation                                 Cancellation Fee

180 or more days prior to your trip         $50/person
179 – 90 days prior to your trip                $100/person
89 – 60 days prior to your trip                  $200/person
59 days or less prior to your trip              Full Fare

Please note that different deposit/cancellation policies may apply for charter groups. Refer to the group organizer’s confirmation e-mail for details.

Cancelled Trips

OARS reserves the right to cancel any trip due to insufficient registration or other factors that make the trip impractical to operate. In such instances, we will inform you at least 45 days prior to departure. Do not make nonrefundable travel arrangements unless you have spoken to your Adventure Consultant regarding the status of your trip. If a trip must be cancelled or postponed due to force majeure (factors outside the control of OARS), OARS will provide full credit for payments made toward future travel, or a refund less a 5% service fee plus any nonrefundable payments made on your behalf to 3rd -party suppliers. OARS will make good faith efforts to recover deposits made on your behalf to 3rd-party suppliers; however, we can’t guarantee recovery of any or all of the advance payments made. OARS is not responsible for expenses incurred by participants in preparation for a cancelled trip.

Transfers

If you need to move your reservation to a different trip during the same season, or to a credit account for the following year, there is a $25/person fee up until 90 days prior to departure for a one-time transfer of your payment. Transfer  requests made 89 days or less prior to departure will be treated like a  cancellation according to the schedule above.

Medical

Under most circumstances, if you are of an adventurous spirit and in reasonably good health, you should have no problem enjoying an OARS trip. People with medical conditions, including pregnancy, should have a physician’s approval before taking an adventure travel trip.

Travel Protection

Because there are costs that you will incur if you cancel the spaces on this trip that we’re now holding for you, or in the event you need to be evacuated during the trip due to an unforeseen illness or injury, we strongly encourage our guests to purchase an optional travel protection plan. A travel protection plan may help reimburse the cost of your pre-paid, non-refundable payments in the event you are prevented from taking your trip for a covered reason. Trip participants must understand that in the event of an illness or injury on a wilderness trip, evacuation can be prolonged, difficult and expensive. For complete details and to purchase the plan we highly recommend, visit: https://www.oars.com/tpp

Please note: To be eligible for coverage for pre-existing medical conditions, you must purchase the plan within 21 days of your initial trip payment and you must be medically fit to travel at the time you pay for the plan.

Emergency Medical Evacuation coverage can be purchased as stand-alone coverage, independent of a comprehensive travel protection plan. You can get a quote for this type of policy by entering a Trip Cost amount of $0 when getting a quote here:
www.oars.com/tpp

Please note: By entering a Trip Cost amount of $0, the plan will not include Trip Cancellation coverage and you may not be eligible for Emergency Medical Expense benefits relating to any pre-existing conditions.

Liability Release / Assumption of Risk

Everyone is required to sign a standard liability release / assumption of risk form before the trip, confirming awareness that there are inherent risks associated with the trip. Due to the nature of the activities, a condition of your participation is that you will sign this form and return it to our office before the trip begins. Anyone who refuses to sign the form will not be allowed to participate, and consistent with OARS cancellation policy, there will be no  refund of the trip fees at that time.

Responsibility – An Important Notice

O.A.R.S. West, Inc. and cooperating agencies act only in the capacity of agent for the participants in all matters relating to transportation and/or all other related travel services, and assume no responsibility however caused for injury, loss or damage to person or property in connection with any service, including but not limited to that resulting directly or indirectly from acts of God, detention, annoyance, delays and expenses arising from quarantine, pandemics, strikes, theft, pilferage, force majeure, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, government restrictions or regulations, and discrepancies or change in transit over which it has no control. Reasonable changes in itinerary may be made where deemed advisable for the comfort and wellbeing of the participants, including cancellation due to water fluctuation, insufficient bookings (this trip requires a minimum of 6 guests), and other factors. There is risk in whitewater rafting, particularly during high-water conditions. Rafts, dories and kayaks do capsize. You could be swept overboard. Your guide will make every attempt to assist, but you must be strong and agile enough to “self-help” and “float-it-out” without further endangering yourself or others. We reserve the right not to accept guests weighing more than 260 pounds or with a waist/chest size exceeding 56 inches. We may decide, at any time, to exclude any person or group for any reason we feel is related to the safety of our trips. We are experienced at accommodating people with various disabilities. Please give us an opportunity to make you feel welcome. We need to discuss any special requirements ahead of time.

OARS trips occur in areas where unpredictable environmental conditions are to be expected.  To moderate dangerous situations for our guests and guides, all travelers must obey the rules and regulations as determined by the managing agencies and the Trip Leader and demonstrate reasonable consideration for other guests and OARS employees.  We reserve the right to remove any guest from a trip if, in our opinion, that guest’s actions or behaviors pose a threat to the safety of her/himself or others, or if those actions or behaviors compromise the enjoyment of the trip for others.  Should a guest be asked to leave a trip, there will be no refund for the unused portion, nor will OARS be responsible for additional expenses incurred by the guest for accommodations, return transport, change fees, etc. Prices subject to change without notice. Upon advancement of deposit, the depositor agrees to be bound by the above recited terms and conditions. OARS is an equal opportunity provider.