OREGON OPERATIONS ASSISTANT
OARS, one of the most respected outfitters in adventure travel, is seeking a seasonal Operations Assistant for our Oregon operation in Grants Pass, OR.
A leader in the whitewater rafting and adventure travel industry since 1969, OARS has set the standard in first-class rafting, hiking and multi-sport adventures with more than 75 unique itineraries around the world.
At our core, beyond “Guiding Life’s Greatest Adventures,” we’re a second generation family-owned outfitter that strives to make a positive impact on people’s lives by providing outstanding river trips and other outdoor adventures. We encourage and actively support awareness, deeper appreciation, and preservation of our rivers and environment, and seek like-minded individuals who share that same passion, to join our extended family.
The Operations Assistant at OARS Oregon is responsible for maintaining documentation and recordkeeping for the Grants Pass Outpost. The OARS Oregon Operations Assistant is also responsible for food inventory, ordering, and stocking. The OARS Oregon Operations Assistant must take an active role in learning, observing, and defining what needs to be done to be successful in this role as the tasks are dynamic and ever-changing. The OARS Oregon Operations Assistant reports to the Oregon Regional Manager or the OARS Oregon Assistant Manager if the Regional Manager is not available.
- Be on site for pre-season set-up and post-season close-down May 1-Sept 30
- Attend annual staff training trip
- Confirm all Load day clean-up and De-rig next-day jobs complete
- Understanding of vehicle logistics for all trips
- Be familiar with OARS Field Staff Handbook, Risk Management Plan and Emergency Evacuation protocols
- “On Site” person when the manager is not available
- Emergency Contact (be available by phone at all assigned times)
- Manage evacuation or vehicle breakdown situation with support of Assistant Manager
- Respond to problems in buildings or on grounds, if Assistant Manager is not available
- Be available contact for staff
- Alert Assistant Manager of any needs to address last-minute schedule changes when Regional Manager is unavailable
- Assist in other operation needs as needed and directed by Regional Manager
- Upkeep of buildings and grounds as needed
- Quantify, print and submit food-buys lists
- Inventory, organize, shop and stock food and supplies in warehouse
- Order or prepare De-rig dinner when scheduled
- Collect and write weekly “Splash News” newsletter
- Update phone lists and other guidehouse postings
- Maintain and update checklists and support documents
- Sort, assemble and maintain trip paperwork
- Monitor and record pre/post crew meetings when scheduled. Alert Regional Manager to any news/concerns.
- Mail “Thank You Card” bundles to headquarters
- Secure extra permit spaces from BLM as needed
- Maintain complete employee on-boarding and ongoing files
- Provide records to Accounting
- Maintain vehicle documentation
SKILLS & QUALIFICATIONS
- Positive attitude with a passion for working with and leading a diverse team
- Empathetic and resourceful problem solver with the ability to build genuine, authentic connections with guests and co-workers
- Detail oriented with the ability to see the big picture
- Excellent personal organization and time management skills
- Self-starter, good follow-through
- Proficient with Microsoft Office & Google Drive
- Exceptional interpersonal skills, helping ensure positive communications with co-workers
- Proactive work demeanor and proficient at multitasking
- Highly organized in outdoor settings and in office requiring paperwork management
- Current Driver’s License and clean driving record; CDL a plus
- Knowledge of current food trends and special dietary needs a plus
- Multi-day Guiding experience
- Minimum 21 years old
- Fluent English
- Ability to repair items; mechanically inclined
- Ability to adapt to fluctuating hours of work on a daily basis
- Capable of working long hours
- Long hours sitting or standing and using office equipment and computers, which can cause muscle strain.
- Physically fit (must be able to lift 50 lbs)
- Love of the outdoors
$15 per hour for 40 hours per week, with merit increases, dependent on individual and company performance, considered on an annual basis
- Monthly cell phone reimbursement for 5 months
- Company-matching ($.50 for every $1.00 contributed up to 6% of gross pay) 401(k) plan after 1 year
- Friends + Family discounts on OARS trips
This position is seasonal; approximately May 1 – September 30.
The first season of employment is considered probationary.
HOW TO APPLY
Interested candidates may email a resume and cover letter detailing their interest in this position to: firstname.lastname@example.org with a subject line of “Operations Assistant.” No phone calls please.