MOAB REGIONAL MANAGER

JOB DESCRIPTION

Position Title:   Regional Manager
Department:   Field Operations
Reports to:   Operations Director
# of Direct Reports:   3-6
Location (if applicable):   Moab / Hybrid from home office
Job Status:   Full-time Salaried (Exempt)

COMPANY OVERVIEW

A leader in the whitewater rafting and adventure travel industry since 1969, OARS has set the standard in first-class rafting, hiking and multi-sport adventures with more than 75 unique itineraries around the world.

At our core, beyond “Guiding Life’s Greatest Adventures,” we’re a second generation family-owned outfitter that strives to make a positive impact on people’s lives by providing outstanding river trips and other outdoor adventures. We encourage and actively support awareness, deeper appreciation, and preservation of our rivers and environment, and seek like-minded individuals who share that same passion to join our extended family.

POSITION SUMMARY

  • The Regional Manager will work primarily on-site at the Moab office and warehouse with flexibility for remote work depending on seasonal operational needs.
  • The targeted focus of the Moab Regional Manager is to ensure and oversee the orderly operation and requirements of all trips originating from the Moab operation, while maintaining the highest standards for safety and guest satisfaction.
  • The Moab Regional Manager oversees two Operations Managers and the Property Manager who cooperatively work together as the Moab Regional Management Team.  This team is responsible for ensuring supportive supervision of all operations staff while maintaining productive communication between upper management, the Angels Camp office in general, government agencies and partners.

COMPENSATION AND BENEFITS

Salary

  • $1150 per week, $60,000 annually
  • Merit increases, dependent on individual and company performance, considered annually
  • Supervisor exempt status for hours over 40 in a week, worked according to business needs

Standard benefits available to full-time employees

  • Company-funded health care plan (after 60-day probation period), including medical, dental and vision
  • Wellness Program reimbursement, up to $520 annually, and Employee Assistance Program
  • Company-matching ($.50 for every $1 contributed up to 6% of gross pay) 401k plan after three months
  • Company-provided cell phone or reimbursement
  • Two weeks paid vacation per year
  • 6 days sick leave
  • Discounts on OARS trips

TERM OF EMPLOYMENT

  • Year Round

ESSENTIAL DUTIES

  • Personnel Management
    • Hiring of guides, drivers and other support staff, with input from the Operations Managers
    • Promote healthy workplace morale and resolve conflict
    • Communicate company policy, with a focus on the highest levels of professionalism and customer service
    • Frequent updates to Moab staff and OARS Main Office
    • Propose and assign wages for all staff and oversee employee HCM system
    • Financial responsibilities such as management of local bank accounts, payroll and other reports
    • Ensure contract & permit compliance with NPS, BLM and other agencies
    • Oversee Client Screening processes in collaboration with Operations Managers
    • Prepare all required trip paperwork including permits and contracted shuttles
    • Oversee annual equipment inventory, ordering & purchasing; allocation of equipment for each trip; and equipment maintenance & repair
    • Be available 24 hours per day for 3-5 days each week for emergency communication while trips are on the water
    • Fleet and Facilities
      • Oversight including: hiring, training, vehicle & trailer maintenance, registration & insurance
      • Ensure UDOT and FMCSA driver and fleet compliance
    • Be familiar with all commissary operations including menu planning, ordering and packing
    • Responsible for submitting annual required documentation for safety and risk management

    SKILLS & QUALIFICATIONS

    • Self-starter who can prioritize, organize, delegate and oversee tasks to meet deadlines based on trip schedule, staff needs, departmental needs and seasonal schedule
    • A visible, proactive, personally involved leader with excellent operational and managerial abilities
    • Exceptional communication skills, critical attention to detail, and capability for strategic decision-making
    • Proven computer skills (e.g. Microsoft Office including Word and Excel, Google Workspace).
    • Ability to efficiently gain knowledge of outfitting multi-day river trips
    • Ability to cultivate a respectful, supportive and healthy company culture
    • Empathetic and resourceful problem solver with the ability to build genuine, authentic connections with co-workers
    • Once employed, obtain current Food Manager and DOT Medical Card certifications – cost covered by OARS. Maintaining a current WFR and SRT is preferred

    WORKING CONDITIONS

    • Long hours sitting or standing and using office equipment, which can cause muscle strain
    • Heavy lifting of boating equipment, warehouse supplies and food packing
    • Extreme weather, ranging from winter-like conditions to very hot temperatures during the summer months
    • Scheduled and unscheduled meetings with employees are customary
    • Stressful working conditions due to dynamic working environments, changes to schedules, evacuations and more

    HOW TO APPLY

    Interested candidates may submit a resume and cover letter detailing their interest in this position, as well as personal and employer references by email to: jobs@oars.com with a subject line of “Moab Regional Manager.” No phone calls please.