Before You Go: Insider’s Cuba

Overview

Sample Itinerary

Travel in Cuba is relatively new for U.S. citizens and unlike that in most other countries. This is an exciting time to travel as legislation changes along with local amenities. Our People-to-People itinerary is fully legal for U.S. travelers. You will have a lead guide who is Cuban and a U.S. guide who will be with our group while in Havana. We have selected an ambitious itinerary to see many of Cuba’s natural places and also interact with Cubans on a daily basis to learn about their lives and many of their entrepreneurial activities.

With the great demand currently being put on the tourism infrastructure, we may have the need to make minor modifications to the itinerary on occasion. Travel to Cuba can have unexpected changes, but we try to remain as close as possible to the original itinerary written below. Travelers should be open-minded, as services we have come to expect as standard may be lacking or non-existent. In exchange, we’ll experience a place unlike any other—Cuba’s diversity, energy, innovation, warmth, music, culture and art will envelop us.

Day 1: Arrive to Havana

¡Bienvenidos a Cuba!

We meet at the Jose Marti International Airport where our lead guide will gather the group before a thirty-minute drive into Cuba’s largest city—Havana (spelled Habana in Spanish). As we drive to the city, our local guide will share history and insights about the area.
*In order to meet the group by 3:30 PM, please arrive into Havana no later than 2:00 PM.
*Lunch is provided depending on your time of arrival.

We’ll head to Old Havana where you’ll stroll along the famous Paseo del Prado, the main boulevard connecting the sea to the heart of Old Havana in Central Park. This tree-lined promenade is filled with historical relevance, as it was designed in the 18th century and was the first paved road in Havana. The buildings and homes seen here are architectural marvels, and the wide boulevard has become an impromptu market with local artists displaying their works. Here we will stop and talk with local vendors and private business owners to learn more about their lives and lend support to the local economy.

After we check-in to our casa particular (privately owned bed & breakfast), we’ll gather for a welcome dinner at a paladar (privately owned restaurant).
Casa Particular (L, D)

Day 2:  Havana Vieja (Old Havana) 

After the common local breakfast of eggs, toast, fresh fruit, juice and coffee we begin the day with a visit to the Antonio Núñez Jiménez Foundation, a non-governmental organization (NGO) based in Cuba. Here you’ll have a chance to speak with a representative from this organization regarding their research programs and conservation efforts taking place in Cuba.

Following this hour-long visit, we explore Habana Vieja’s (Old Havana’s) neoclassic Spanish and baroque architecture. We wander the narrow streets with our guide and explore the colonial past so very alive in these bustling neighborhoods and local markets.  Our exploration includes Old Havana’s four main squares: Plaza de la Catedral, Plaza de San Francisco, Plaza de Armas and Plaza Vieja.  On our tour we may have the chance to stop by one of the thriving private enterprises in Havana and talk with some of the staff about their struggles and successes with operating a business in Cuba.

We enjoy lunch at a nearby paladar, one of the new wave of privately-owned restaurants in Havana that have drastically changed the dining experience in Cuba. Paladars are becoming known for their excellent service and increasingly upscale take on Cuban home cooking – a real treat!  In the afternoon you’ll be able to further explore Old Havana or Vedado neighborhood on foot, or visit one of the many museums on your own.

We’ll end the day with a sunset dinner in the enchantingly creative home of artist Jose Fuster in Jaimanitas, located on the outskirts of the city. Afterwards you’ll have a chance to check out some live music at one of the many hot spots making up Havana’s unique nightlife.
Casa Particular (B, L, D)

Day 3: Havana and the Viñales Valley

This morning we enjoy a scenic drive two-and-a-half hours westward to reach the Viñales Valley, where we’ll visit with a local farmer and learn about coffee cultivation.  We’ll learn about the process from the plant to the roasted bean and perhaps have a chance to taste his freshly brewed coffee.

We will hike the paths in the valley of Viñales National Park with our local, expert guide. Here we get a chance to see the countryside of Cuba and how traditional ways of farming and living have been maintained throughout the years.

Our timing of lunch today depends on our morning, and will happen before or after the hike.  We’ll look forward to a farm-to-table meal prepared at an organic farm with local ingredients and beautiful views. We’ll feast on dishes prepared from the freshest of ingredients, chosen for their seasonality.

This afternoon we return to Havana, arriving early in the evening and in time to enjoy dinner on your own at one of the many paladars in Havana. Your guide will be able to assist you with making a reservation or recommendation.
Casa Particular (B, L)

Day 4: Havana by Bike and Playa Larga

After breakfast, we’ll hop on electric cruiser bikes and embark on a tour of the city, stopping at various must-see spots and some lesser known hidden gems. Our bike tour will be led by another local guide and will take us to some of the more off-the-beaten-path locations in Havana, including various embassies and former mansions that are homes of ambassadors or ministries. During the tour we’ll stop at one of Havana’s various community projects, where you’ll have the opportunity to provide a donation to this particular project if you choose to.  We end our bike tour with lunch and then leave for our next destination, Playa Larga.  Our drive will take about two-and-a-half hours.

During the drive you’ll have the opportunity to talk more in-depth with your guide about issues relating to Cuban society, history and culture. Or you can simply enjoy the scenery. This drive takes us along the main highway, through a landscape of farms and rice fields.

At Playa Larga we’ll check-in to our casa particular before heading out to explore this seaside town on the Bahía de Cochinos (Bay of Pigs).  Playa Larga first went down in U.S. history as one of the invasion sites during the Bay of Pigs, but now it has a more pleasant reputation as a diver’s utopia. Coral reefs, flooded caves, and colorful marine life give the bay a peaceful Caribbean ambiance.  If time allows, we’ll explore and play in the water before we gather for a delicious dinner featuring more Cuban cuisine.
Casa Particular (B, L, D)

Day 5:  Cienfuegos and Trinidad  

After a hearty breakfast and strong Cuban coffee, we head to Cueva de los Peces for snorkeling.  You’ll have a chance to swim in the crystal-clear water and see the mushrooming coral reef up-close while swimming among tropical fishes. (This activity is subject to weather and sea conditions.)  We’ll also have the opportunity to swim in a cenote.

Following our morning activity, we’ll continue our journey east to the beautiful town of Cienfuegos. Upon arrival, we’ll lunch at a paladar overlooking the water. This winsome, seafront city has such an ethereal allure that it’s known as the “Pearl of the South.” After lunch we set out to explore the town with its charming waterfront and colonnaded streets. We eventually make our way to Teatro Tomás Terry, a 19th century theater well-known for its grand mosaics and whimsical frescoes.  Along the way we visit various local craftspeople and artisans to talk one-on-one with them and learn more about what they do.

This afternoon we continue on to Trinidad, a charming colonial town just an hour away. We take a walking tour of this intriguing town before checking-in to our casas particulares for the evening and enjoy dinner at one of the many private restaurants.
Casa Particular (B, L, D)

Day 6:  Trinidad and Topes de Collantes National Reserve

Today we continue our Cuban adventure to Topes de Collantes National Reserve, high in the Escambray Mountains. At over 1000 feet above sea level, this reserve is a hikers paradise offering various trails to explore and gorgeous viewpoints. You may be lucky enough to see endemic birds and animals along the trail, such as the trogon.

We hike with an expert on local flora & fauna and, depending on our choice of trail, may encounter a refreshing waterfall – perfect for a swim. Once we’ve worked up an appetite, we’ll enjoy a traditional lunch of roasted pork, potatoes, beans and rice in the countryside.

We return to town late this afternoon and if time allows we’ll enjoy a sunset walking tour of Trinidad, a UNESCO World Heritage Site. Tonight you’re free to dine on your own at the paladar of your choice.  As night settles in, if you have the energy you can explore the music house which has live music along the steps of the main plaza.
Casa Particular (B, L)

Day 7:  Cojimar, Havana and Classic Cars

After breakfast we say adios to Trinidad and begin our journey back to Havana, about a 4-hour drive.  On the way we’ll stop at Cojimar, a picturesque fishing village that was Hemingway’s inspiration for The Old Man and the Sea. Here we’ll enjoy lunch at a private paladar where their specialty is ajiaco, a rich stew with pork, corn, and other delicious ingredients.

Back in Havana, we’ll visit a classic car repair shop and talk with the repairmen about their processes for fixing old cars and the difficulty of getting parts. Afterwards, we can enjoy a ride through the streets of Havana in their restored classic American cars.

This evening we share our favorite stories during a farewell dinner as a group.  After dinner, you’ll have the opportunity to visit Havana’s Fabrica de Arte, an old peanut oil factory which has become an art and music collaborative, one of Havana’s most popular spots for Cuban youth and tourists alike.
Casa Particular (B, L, D)

Day 8: Adios Havana!

We wake for our last group breakfast before heading to the airport for departing flights.  We offer two scheduled airport transfers, one in the morning and one in the early afternoon, both timed to accommodate various flight times.  Exchange any extra currency you have leftover before catching your return flight home!  (B)

Included in Your Trip Cost

• Skilled, professional local guide service provided by our affiliate operator
• 7 nights lodging in privately owned casas particulares
• Meals as indicated in the itinerary (B – breakfast, L – lunch, D – dinner)
• One to two beverages with each meal and two bottles of drinking water per day
• Airport meet & greet and group transfer on day 1; group airport transfer on day 8
• Sightseeing and activities as noted in the itinerary
• Ground transportation with certified, professional drivers
• 27-oz Klean Kanteen water bottle

Not Included in Your Trip Cost

• Airfare to and from Havana, Cuba
• Travel Visa/Tourist Card (required by Cuba)
• Pre- and/or post-trip accommodation and meals (while U.S. regulations are constantly changing and at times difficult to interpret, it may be illegal to travel in Cuba before and/or after your official guided tour)
• Airport transfers at alternative times from the group transfer
• Single supplement
• Excess baggage charges
• Airport departure taxes (normally included in your airline ticket, approximately US$25)
• Insurance of any kind, including a travel protection plan or mandatory emergency medical & evacuation coverage, required by both OARS and Cuba. Cuba coverage is often included in your airline ticket.
• Items of a personal nature (see suggested packing list below)
• Additional beverages beyond what is included (see the list above for beverages that are included)
• Snacks (Cuban’s don’t tend to snack between meals so you may want to bring some of your favorite snack bars)
• Shampoo & conditioner (accommodation will provide soap, but not shampoo & conditioner)
• Internet access fees
• Gratuities for your OARS tour leader, your local expert guide and your driver (along with any incidental gratuities you wish to provide at restaurants, for luggage handlers or service providers you meet during the tour)

TRIP PREPARATION CHECKLIST

☐ Consider Purchasing Travel Protection: For complete details and to purchase the plan we highly recommend, visit:  www.oars.com/tpp

In order to take part in this trip, each participant must have a minimum of Emergency Medical Evacuation coverage in place for the dates of the trip.  This can be purchased as stand-alone coverage, independent of a comprehensive travel protection plan.  You can get a quote for this type of policy by entering a Trip Cost amount of $0 when getting a quote here:  www.oars.com/tpp

Please note: By entering a Trip Cost amount of $0, the plan will not include Trip Cancellation coverage and you may not be eligible for Emergency Medical Expense benefits relating to any pre-existing conditions.

Many airlines include the required coverage in the price of a roundtrip ticket.  If you’re planning to purchase a policy from an insurance company, confirm their policy is accepted by the Cuban government prior to purchasing the policy.

☐ Trip Forms (online): Each participant will need to complete the required trip forms within two weeks of making a booking. Refer to your confirmation e-mail for the link to the online forms. If you prefer to fill out paper forms, please let us know right away. If you are reserving within 90 days of departure, your forms must be completed immediately to ensure we can properly plan for your trip.

☐ Reserve flights, shuttles and lodging: Verify with your Adventure Consultant that your trip has met minimum numbers prior to booking flights and/or reserving overnight lodging for the night before and after your trip, if applicable.

☐ Physical Requirements: Your outdoor adventure will be an active participatory trip. Please inform us of any physical limitation you may have as soon as possible.  Make sure you are exercising frequently in the months leading up to your trip and can meet our essential eligibility requirements.

☐ Payments: Final payment is due in our office 90 days prior to your trip (refer to your invoice for final payment date). Please let us know if you would like us to automatically charge your credit card on file when final payment is due.

Travel Arrangements

Essential Travel Documents

Upon entry into Cuba, visitors must have a departing air ticket, a valid visa (tourist card), copy of your Traveler Certification Form and proof of traveler’s medical, evacuation and repatriation insurance (the required insurance is likely included with your flights—be sure to inquire with your airline).

Passports

If you don’t have a passport, apply for one immediately as the process can be lengthy. If you do have a passport, check the expiration date to ensure it is valid six months beyond your entry date to Cuba.  Also, ensure there are at least two blank pages in your passport.  If there aren’t, apply to have extra pages added or renew your passport.

Do not pack your passport in your checked luggage. You may be asked for your papers at various times during the trip. If you are carrying a customs form, please keep it in a safe place at all times.

Travel Visa/Tourist Card (required by Cuba)

You may be able to obtain a visa through your airline at the airport the same day you travel—check with your airline to confirm this is an option. Alternatively, we recommend you secure a visa in advance to avoid any problems the day you travel.  A visa for Cuba can be arranged online with Cuba Visa Services: https://cubavisaservices.com/ or call 800-963-2822.  If arranging a visa online, in the first drop-down menu titled “OFAC Category” be sure to indicate People-to-People travel.

The visa is a two-part card—Cuban immigration officials will take one half when you arrive in Cuba and you will relinquish the other half upon departure. Make sure to keep your Cuban visa in a safe place throughout your trip so you have it with you when departing the country.

Non U.S. citizens should check with the consulate of their home country for entry requirements.

If you were born in Cuba, a different visa process is required and you should alert your OARS Adventure Consultant right away.

Certification of Travel to Cuba (required by the U.S.)

We will provide you with the required certification of travel to Cuba document (commonly referred to as a travel affidavit or travel certificate). Please complete the form, retain a copy for your records and return a copy to us as soon as possible. Travel with at least one copy in case you’re asked to present it by the airline or upon arrival in Havana.  Make sure #5: People to People Educational Activities is indicated as your reason for visiting Cuba.

Please note that you must retain a copy of your trip itinerary & the certification of travel for 5 years.

Mandatory Medical, Evacuation and Repatriation Insurance

The Cuban government requires that you purchase a basic traveler’s policy that provides for medical, evacuation and repatriation. Many airlines include this in the price of a round trip ticket when flying directly from the U.S. to Havana.  If you’re connecting through another country, it may not be included with your ticket.  Be sure to confirm this with the airline you choose to book with.

Carry proof of insurance with you, as you may be asked to provide proof prior to boarding your flight. If you intend to travel with the insurance provided by an airline, you will need to retain a paper copy and/or an electronic copy of your boarding pass as proof of insurance. It is suggested that passengers also take a picture of their boarding pass with their cell phones in case the boarding pass is misplaced.

Emergency medical evacuation insurance can be purchased as stand-alone coverage, independent of a comprehensive travel protection plan.  You can get a quote for this type of policy by entering a Trip Cost amount of $0 when getting a quote here:  www.oars.com/tpp
Please note: By entering a Trip Cost amount of $0, the plan will not include Trip Cancellation coverage and you may not be eligible for Emergency Medical Expense benefits relating to any pre-existing conditions.

Because there are costs that you will incur if you cancel the spaces on this trip that we’re now holding for you, or in the event you need to be evacuated during the trip due to an unforeseen illness or injury, we strongly encourage our guests to purchase an optional travel protection plan.  A travel protection plan may help reimburse the cost of your pre-paid, non-refundable payments in the event you are prevented from taking your trip for a covered reason. Trip participants must understand that in the event of an illness or injury on a wilderness trip, evacuation can be prolonged, difficult and expensive.  For complete details and to purchase the plan we highly recommend, visit:  www.oars.com/tpp
Please note: To be eligible for coverage for pre-existing medical conditions, you must purchase the plan within 21 days of your initial trip payment and you must be medically fit to travel at the time you pay for the plan.

Document Copies

Make copies of the photo page of your passport, your Cuban Tourist Card (visa) and your Certificate of Travel to Cuba. Obtain two spare passport photos. Carry these items separately from your passport in case they are lost or stolen. It is also a good idea to leave a copy of your passport and Cuban Tourist Card with your emergency contact at home. If your documents are lost or stolen, a photocopy will help the local U.S. consulate speed up replacement authorization.

Trip Description

Travel in Cuba

Legal travel to Cuba falls under 12 categories, one of which is People-to-People. As defined by the U.S. Treasury Department, such travel is “intended to provide support for the Cuban people, which include activities of recognized human rights organizations; independent organizations designed to promote a rapid, peaceful transition to democracy; and individuals and non-governmental organizations that promote independent activity intended to strengthen civil society in Cuba.” As travelers under the People-to-People stipulations, we look forward to connecting our guests to the joys of Cuban culture.

Accommodations

Our accommodations throughout Cuba will be in casas particulares.  A casa particular is a privately owned bed & breakfast run by a Cuban family. Guests will have separate rooms with private bathrooms (single or double occupancy). In some instances the group may be split between separate casas, in which case they will be a safe walk of only one to two blocks apart. These accommodations are often better maintained than the government owned hotels.  While the outside of some buildings in Cuba may appear outdated or worn, the facilities inside will be clean and comfortable. All accommodations are air conditioned and provide a safe for securing valuables.

Meals

Cuban cuisine is the result of a mixture of Spanish, Taino, African and Caribbean influences. The national dish is ajiaco, a stew of assorted root vegetables cooked with pork, poultry or beef. Other typical dishes include lechón asado (roast pork), fried green plantains (tachinos, chatinos or tostones), congrí (rice with red or black beans), ropa vieja (shredded beef simmered in a sauce of tomatoes and bell peppers) and roast chicken. Fish and shrimp are also often available. Many meals are served family-style and, due to limited resources, may lack the spices and flavored sauces travelers expect in other international destinations.

Dietary Restrictions

We need to know as soon as possible about any dietary restrictions we should consider when planning your trip.  If you have food allergies or necessary dietary restrictions, we will do our best to accommodate your needs.  Keep in mind that Cuba does not have the resources available that you may be accustomed to.  Due to the limited availability of ingredients in certain locations, our hosts are often unable to cater to dietary preferences (likes or dislikes).

We will do our best to have options for vegetarian, vegan and many allergy-restricted diets.  However, there are greater limits to what is offered and you may not find the same diversity or sophistication for restricted diets. If you have specific needs, you may want to bring your own snacks.

Transportation

We will travel in a clean, comfortable passenger van or bus with air conditioning. The size and type of vehicle will vary with our group size.

Beverages/Alcohol

One or two drinks are included at each meal, depending on your preference. Additional beverages will be available for purchase.  While coffee is popular and widely available, decaffeinated coffee and tea are not.  If you’re a tea drinker and have a tea you’re fond of, we recommend that you bring some with you.

While you’re there, you may want to try one of the many award-winning varieties of Cuban rum, perhaps in one of its signature cocktails such as the mojito, Cuba libre, daiquiri or saoco.

Drinking Water

We recommend you drink only bottled or previously boiled water.  We will provide two bottles of water per day for each guest.  You can bring a refillable water bottle, but you may find it unnecessary to have along.

Bathrooms

Bathrooms in Cuba may lack the cleanliness we are used to in the United States. Occasionally along the trip it’s possible that the toilets will not have toilet seats. Oftentimes there is a bathroom attendant whose job it is to make sure there is paper and hand soap for you. While the use of a bathroom is always free, it is appropriate to leave a small tip of 10-25 cents for the attendant. It’s also a good idea to travel with a small pack of tissues or some toilet paper, just in case. As is common in many other Latin American countries, toilet paper is never deposited in the toilet, but instead in a provided trash can.

Electricity

The electrical current in Cuba is 110v (the same as in the U.S.), so you shouldn’t need a current converter. However, while most outlets are the two flat-prong type used in the U.S. (without the round ground plug), a variety of other outlet types may be found so we recommend you bring an outlet adapter. In Cuba the power sockets used are of type A / B / C / L.  Visit http://www.power-plugs-sockets.com/cuba/ for more information.

Cameras

In addition to your regular camera case, we recommend using extra protection such as a zip-lock bag or a waterproof camera case. We recommend you take out a rider on your homeowner’s policy to cover your camera—especially if it’s fine equipment. If you are planning to bring a digital camera, don’t forget extra media cards, batteries, etc.

Electronics & Technology

The use of electronic devices, especially music players and flying drones, on your trip may represent an intrusion into the experience of your fellow guests. We ask that you please be mindful of the impacts to others and respect the wilderness nature of the trip. Please bring headphones if you intend to listen to music during the trip and leave your drone at home.

On a trip like this, there is always the risk of water damage to smartphones and other electronic devices, even when they are stowed in a dry bag. If you intend to take your phone with you on the river, consider investing in a small, waterproof case just for your phone.

Shopping

Please note that the U.S. Department of the Treasury continually amends regulations pertaining to what can and can’t be brought from Cuba back to the U.S. We suggest you familiarize yourself with current regulations to avoid purchasing items that won’t be allowed into the U.S.

As of September 23, 2020, the importation into the United States of Cuban-origin alcohol and tobacco products is restricted.  This includes rum and cigars.

Shops can be found throughout the towns we visit and at the airport. Arts & crafts, T-shirts and other souvenirs are “goods” purchases.  For goods taken out of the country, it’s best to retain receipts as proof of purchase when exiting the country, although some vendors may not provide one. Goods made from black coral, tortoise shell and sea shells will be confiscated by Customs.

There is no specific limit on authorized expenses. Travelers may engage in transactions ordinarily incidental to travel within Cuba, including payment of living expenses and the acquisition of goods for personal consumption. Expenditures other than those directly incidental to the traveler’s authorized activities in Cuba are not authorized.  Artwork and handicrafts are allowed to be brought back to the U.S. These items must be for personal use and cannot be resold.

Traveling With Goods and Duty Free Items
If you’re returning to the U.S. on a direct flight, you should be able to travel with items purchased in Cuba, per the most current travel restrictions. However, if you’re connecting through another foreign country en route to the U.S., you may be subject to that country’s laws and may be subject to having items, including duty free items, taken.  We suggest you dialogue directly with your airline to determine any restrictions associated with their flights.

Common Courtesies

We request that you do not smoke in vehicles, at meals, accommodation or in group situations. We have asked our guides, drivers and staff who smoke to follow the same consideration.

Communication

Verizon offers service in Cuba and it’s possible to purchase a travel plan if you’re a Verizon subscriber.  Rates are quite high, so inquire about what the associated costs might be.  If you’re not a Verizon customer, you may want to check with your cell service provider and ask if they have coverage in Cuba. Phones that allow a local SIM card to be inserted may work; however, finding a SIM card can prove futile, therefore isn’t reliable.  If there is an emergency, our guides are equipped to communicate using phones and internet as needed.

Likewise, public internet service is limited and very spotty at best.  If available, it will typically cost you CUC$1 for an hour of WiFi. Some of the casas particulares where we stay have internet, but service is inconsistent. In the end, it’s best to plan on being without internet or cell reception during your visit to Cuba.

If you have someone that needs to contact you about an emergency at home, they should call the OARS office at 800-346-6277 and we will relay the message to you. Keep in mind it could be several days before the message actually reaches you. For your family at home, you should define what you consider an emergency and provide them with instructions to call our office in the event one occurs during your travels.

Money Matters

Technically, U.S. currency is not accepted in Cuba; however, some vendors will accept US Dollars in small notes ($1, $5 or $10 billes).  Credit cards issued by U.S. banks are NOT accepted in Cuba.  The national currency is the Cuban Peso, or the Moneda Nacional.  Cuba does allow for exchange of the Euro, Canadian Dollar and Mexican Peso and most vendors accept them as well.  The government set exchange rate is 25 pesos to 1 Euro.  You should plan to travel to Cuba with one of these currencies (we recommend Euro), to then exchange for Cuban Pesos upon arrival (your guide will assist you with exchanging currency).

Currencies can be exchanged at the airport, banks and Cadecas (exchange bureau).  Each will use the same government regulated rate.  While at the airport, we recommend exchanging as much as you think you may need for the duration of the trip.  It will be helpful later if you ask for small denominations.  You will need your passport when exchanging money. Exchange, spend or donate any remaining currency before leaving Cuba as it cannot be used or exchanged outside of Cuba.

While we provide most of the meals on the trip, there are a couple meals on your own, any extra drinks not included in your meals, taxi rides you may take on your own (during free time), gratuities and souvenir shopping. These costs can add up, so to cover all possible expenses we suggest planning ahead and having the equivalent of about US$500 in Euros, Canadian Dollars or Mexican Pesos.  It is still a good idea to travel with US Dollars (in small notes), so do bring some.

Credit & Debit Cards

U.S. credit and debit cards don’t work so remember to bring enough accepted cash with you to last the whole trip. If you have a credit card issued by a non-U.S. bank, it may be accepted, but many places won’t accept them and technical issues with credit and ATM/debit cards are common. Additionally, if they do work transactions are often slow to process. This may change in the future, but we recommend in the meantime you rely on cash only.

Time Zones

Cuba is in the Eastern Time Zone—the same as New York and Miami.

Language

Spanish is the official language in Cuba, while Haitian Creole is the second most common language.

Laundry

There are no public laundry facilities in Cuba. If you need laundry service it may be available at any given casa particular – some may offer the service, others will not.  Ask your host and make sure it will be ready by the time we depart. Generally the price is between CUC$6-8 for a small bag of clothes, but confirm the cost first.

Medications

If you are taking any prescription drugs, be certain that you bring a sufficient supply to last through the trip. Travel with the original containers and carry important medications in your carry-on bag. You may not find your commonly used drugs in Cuba.
Talk with your doctor about Cipro or other over-the-counter options as a treatment for potential stomach ailments.

Immunizations

Although there are no required immunizations for entry to Cuba, we recommend you contact your doctor or local travel clinic for information about recommended vaccinations. As part of routine travel vaccines, they may suggest you get inoculated against Typhoid, Hepatitis A and/or B, and Tetanus. More information is provided at the CDC.

Menstrual Cycle

Even if you aren’t anticipating your menstrual period, come prepared for it. We recommend you bring some sandwich-size Ziploc™ bags. These bags can be used to store products during the day. Used pads or tampons can be disposed of in the trash along the way or at our accommodation at the end of the day. We provide some menstrual products for emergencies.

CPAP Machine

If you require the use of a CPAP machine and intend to bring one with you, be sure to alert your OARS Adventure Consultant prior to your trip to let us know the dimensions of the machine, description of battery(s), and any protective case(s). Travel-sized CPAP’s are readily available and often come with a battery kit. You must assess the power needs of your CPAP and bring the battery(s) needed to operate it for each night of your travels.  We’re typically able to accommodate the transportation of your machine and accessories on the trip; however, please understand that despite efforts to protect your equipment we can’t guarantee your machine and accessories won’t suffer water or impact damage and therefore we recommend additional protective case(s) for your machine & accessories.

Weather

Our trips take place during North American winter & spring, avoiding the uncomfortable heat and humidity of summer.  During these months there are influences of cold air masses coming from the north, but they are typically of short duration.  In winter, the average daily temperature is around 70°F, but may drop to the low 60’s°F during colder days.  Annual rainfall averages about 52 inches; more than 60% of that rain falls during the wet season, which extends from May to October.  That said, you’ll want to be prepared for rain anytime during your visit.

The north coast, home to Havana, tends to be a little cooler, while the southern coast is warmer. With little precipitation and many hours of sunshine, Cuba is a pleasant country to visit.

Average temperatures for Havana:

You may want to check one week prior to your trip for an up-to-date weather forecast. We recommend you check the following web site:  www.cubaweather.org

Getting Ready

Traveler Responsibility Code

1. Read the pre-trip literature and arrive at the meeting place on time.

2. Understand the risks: your safety is ultimately your responsibility.

3. Treat your fellow guests and guides with respect and courtesy; harassment of any kind will not be tolerated.

4. Wear clothing and personal protective equipment suitable for the current conditions.

5. Listen to and follow the guides’ instructions.

6. Abide by the managing agency’s rules.

7. No drugs or alcohol during the day; alcohol is allowed in moderation in the evenings.

8. Minimize your impact on the environment.

9. Your children are your responsibility!

Packing for Your Trip

The information below is subject to when your trip takes place. The need for warm weather or cold weather items should be based on a reliable weather forecast leading up to your trip.

Clothing

We recommend comfortable, loose-fitting clothes for this trip. Cotton and other light, natural fabrics are ideal for the conditions in Cuba. Consider a light-weight sweater or jacket for public places that may be overly air-conditioned or for the occasional cool night or chilly morning.  Keep in mind you’ll spend one afternoon on an electric bike!

Footwear

A pair of good, sturdy walking shoes is important for a trip like this, in which you’ll spend a lot of time on your feet.  Consider a running shoe or similar.  For evenings or time by the water, consider bringing a sport sandal that can get wet.  Find professional-grade options made by Chaco®, the official footwear sponsor of OARS guides.

If you plan to buy footwear for the trip, make sure you to break them in and wear your footwear until their comfy—if your feet hurt you won’t enjoy the trip.

Evening-wear

After an active day, you may want to refresh and change into clean, comfortable clothing. Soft, loose-fitting shorts or pants, t-shirts, etc. will allow you to truly relax in the evening. While there is no need for anything fancy, ladies may enjoy a dress in the evening and in Cuba men do not wear shorts to evening events, they wear slacks.

Sun Protection

Protecting yourself from the sun should be taken very seriously! In many cases, a long-sleeve shirt is the best method for preventing sunburn on your upper body. Light-weight long pants may also be appropriate to protect your legs.

A hat, sunscreen, lip balm and sunglasses are also a must. Rheos, the official sunglasses sponsor of OARS guides, offers polarized floatable nautical eyewear with 100% UV protection. Use promo code OARS15 to save 15% on any purchase from The Nautical Eyewear Collection.

Bugs & Mosquitoes

Bugs and mosquitoes vary depending on location. It’s a good idea to come prepared with insect repellent. Long sleeved shirts and pants may be desirable at times.  Sensitive travelers should carry Benadryl and other over-the-counter or prescription medications.

Packing List

Equipment and Personal Items:

☐ Day pack/bag
☐ Sunglasses (preferably polarized such as Rheos floatable eyewear www.rheosgear.com) with securing strap (consider bringing a spare)
☐ Toiletries (may be provided, but poor quality)
☐ Sunscreen and lip protection: waterproof & SPF 30 or higher (aerosol sprays not recommended)
☐ Moisturizing lotion
☐ Insect repellent and creams to relieve itching
☐ Personal first aid kit (Band-aids, Benadryl, antibiotic ointment, ibuprofen, moleskin, eye drops, etc.)
☐ Toilet paper (as public restrooms rarely have it)
☐ Shampoo & conditioner (soap will be provided at each casa particular)
☐ Spare pair of glasses and/or contacts
☐ Headlamp or small travel light (with batteries)
☐ Cash for extra expenses and gratuities

Footwear:

☐ Athletic shoes or light hikers
☐ Sandals or flip flops for evenings
☐ Hiking/walking socks (2-4 pair)

Clothing:

☐ Long pants: lightweight for hiking, touring or city wear, also sun or bug protection
☐ Long-sleeved shirt: lightweight and light color for sun or bug protection
☐ Shade hat or visor with securing strap and a spare
☐ Waterproof rain jacket
☐ Swimwear; a two-piece is recommended for women for changing and using the restroom. Tankinis and board shorts are a great option.
☐ Underwear
☐ Shorts: 1-2 pair
☐ T-shirts/tops
☐ Light sweater or jacket

Optional Items:

☐ 1-liter water bottle: durable and reusable
☐ Handi-wipes or pre-moistened cleansing cloth
☐ Hand sanitizer
☐ Small bags: stuff sacs, zip locks or similar for organizing items in your travel bag
☐ Binoculars
☐ Camera and accessories
☐ Sketchbook, notebook and pen, paperback book
☐ Bandana
☐ Sarong: useful for sun protection, evaporative cooling, changing clothes, etc.
☐ Mid-day snacks
☐ Ear plugs (to mitigate street noise, particularly in Havana)

Find all the gear you need for your trip online in the OARStore + 15% of your purchase helps provide under-resourced youth with outdoor adventure experiences.

Packing Your Gear

We recommend you avoid checking a bag and attempt to have carry-on items only, as checked bags are often subject to long delays before appearing. Attire is very casual with comfort, convenience and space taking precedence over style. Bring only what is necessary to save time packing and repacking. Extra baggage can be an unwanted burden for yourself and others.

It’s convenient to bring extra stuff sacks or plastic bags to keep things organized within your bag. It’s also a good idea to bring a money belt or passport pouch to keep your valuables organized.

Valuables

While Cuba is a safe country with little crime, we recommend only carrying the items you need for the day and a copy of your passport, which will be necessary to buy an internet card or cigars at the state-run cigar stores. We recommend leaving the majority of your cash and your passport in the room safe, if available. When staying at casa particulares, some do not have safety boxes in their rooms. If you don’t feel comfortable leaving your valuables in the house, you can always bring them and leave them in the vehicle, which will always be locked and guarded.

Gratuities

Tipping is a vital part of the tourism industry in Cuba. In a country where the majority of citizens make CUC$15-30 per month, tipping is the predominant reason why people get involved in the tourism industry. While tipping is a matter of personal preference, we often are asked for a guideline.
Many folks ask if it’s better to tip in U.S. dollars rather than CUC’s. The recipient of the tip will have to exchange foreign currency to CUC, thus incurring the exchange fees.  Therefore the recipient would typically prefer CUC, when possible. In short, we recommend tipping in CUC and not in U.S. dollars.

Here are suggested amounts for the various individuals you may choose to tip while in Cuba:
Lead Guide (Cuban citizen): US$6-$10 per person, per day
Assistant Guide (U.S. citizen, only with the trip in Havana): US$5 per person, per day
Driver(s): US$3-$5 per person, per day
Housekeeping: CUC$1 per day
Waiters (for meals on your own): 10% of total bill
Musicians at restaurants: CUC$1-3 or you can purchase a CD if offered (CUC$10 normally)
Bathroom attendants: Less than CUC$1 (10-25 cent coins)

It’s important to budget for these tips. Though they are small, they can add up and there will be no ATM available.

Gratuities may be given to the Lead Guide, who will then distribute appropriately with any support staff.

Something Voluntary

In reviewing your statement, you’ll note a $1 per person per day donation to Waterkeeper Alliance, a non-profit conservation organization dedicated to fishable, swimmable and drinkable waterways worldwide. One-hundred percent of these funds go directly to worldwide watershed protection, and your contribution is tax-deductible. Please notify our office if you would prefer to delete the donation from your balance.

Helpful Links

Gear up in the OARStore where 15% of all purchases help fund outdoor adventures for under-resourced youth
www.oars.com/OARStore

Shop for the latest in top-quality clothing, footwear & outdoor gear
www.rei.com

Terms & Conditions

Reservations & Deposit

An $800/person deposit is required at the time of reservation. Deposits may be made by check, money order or Visa/Mastercard (American Express and Discover incur a 3% processing fee). Prices are in US Dollars and all payments must be made in US Dollars.  Payment of the deposit establishes your acceptance of our complete Terms and Conditions. Individual departures and trip capacity are strictly limited by the managing agency.

Cancelling your trip after your deposit is processed will incur cancellation fees because OARS has absorbed costs on your behalf and will turn others away who would like to book the spaces we’re holding for you. Final payment is due 90 days prior to departure. Accounts on which final payment has not been received 80 days prior to the departure date will be cancelled without exception.

Cancellations and Refunds

Your deposit is fully refundable, less a 3% processing fee, for 7 days after you book when you submit a deposit 7 days or more prior to the final payment due date.

If you must cancel your reservation after the rescission period described above, your cancellation fee will be determined according to the schedule below.  We regret we cannot make exceptions to the cancellation policy for any reason, including foul weather, poor air quality, wildfire activity, acts of terrorism, civil unrest or personal emergencies.  There is no refund for arriving late or leaving a trip early. For these reasons, we strongly urge you to consider purchasing a travel protection plan (see Travel Protection below).

Requests to transfer a date will be treated as a cancellation, per the terms above.

Cancelled Trips

OARS International and the outfitter Custom Latin Travel reserve the right to cancel any trip due to insufficient registration or other factors that make the trip impractical to operate. Do not make nonrefundable travel arrangements unless you have spoken to your Adventure Consultant regarding the status of your trip.

If a trip must be cancelled or postponed due to force majeure (factors outside the control of OARS), OARS will provide full credit for payments made toward future travel, or a refund less a 5% service fee plus any nonrefundable payments made on your behalf to 3^rd-party suppliers.  OARS will make good faith efforts to recover deposits made on your behalf to 3^rd-party suppliers, however we can’t guarantee recovery of any or all of the advance payments made.  OARS is not responsible for expenses incurred by participants in preparation for a cancelled trip.

Medical

Under most circumstances, if you are of an adventurous spirit and in reasonably good health, you should have no problem enjoying an OARS adventure. People with medical conditions, including pregnancy, should have a physician’s approval before taking an adventure travel trip.

Travel Protection

Because there are costs that you will incur if you cancel the spaces on this trip that we’re now holding for you, or in the event you need to be evacuated during the trip due to an unforeseen illness or injury, we strongly encourage our guests to purchase an optional travel protection plan.  A travel protection plan may help reimburse the cost of your pre-paid, non-refundable payments in the event you are prevented from taking your trip for a covered reason. Trip participants must understand that in the event of an illness or injury on a wilderness trip, evacuation can be prolonged, difficult and expensive.  For complete details and to purchase the plan we highly recommend, visit:  www.oars.com/tpp

Please note: To be eligible for coverage for pre-existing medical conditions, you must purchase the plan within 21 days of your initial trip payment and you must be medically fit to travel at the time you pay for the plan.

In order to take part in this trip, each participant must have a minimum of Emergency Medical Evacuation coverage in place for the dates of the trip.  This can be purchased as stand-alone coverage, independent of a comprehensive travel protection plan.  You can get a quote for this type of policy by entering a Trip Cost amount of $0 when getting a quote here:  www.oars.com/tpp

Please note: By entering a Trip Cost amount of $0, the plan will not include Trip Cancellation coverage and you may not be eligible for Emergency Medical Expense benefits relating to any pre-existing conditions.

Cuba requires all visitors have basic traveler’s medical, evacuation and repatriation insurance coverage. You must have this to enter the country.  Airlines now include basic coverage in the price of their round-trip ticket, enough to meet the requirement.

Liability Release / Assumption of Risk

Everyone is required to sign a standard liability release/assumption of risk form before the trip, confirming awareness that there are inherent risks associated with the trip. Due to the nature of the activities, a condition of your participation is that you will sign this form and return it to our office before the trip begins. Anyone who refuses to sign the form will not be allowed to participate, and consistent with OARS International cancellation policy, there will be no refund of the trip fees at that time.

Responsibility – An Important Notice

O.A.R.S. International, Inc. and Custom Latin Travel act only in the capacity of agent for the participants in all matters relating to transportation and/or all other related travel services, and assume no responsibility however caused for injury, loss or damage to person or property in connection with any service, including but not limited to that resulting directly or indirectly from acts of God, detention, annoyance, delays and expenses arising from quarantine, pandemics, strikes, theft, pilferage, force majeure, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, government restrictions or regulations, and discrepancies or change in transit over which it has no control. Reasonable changes in itinerary may be made where deemed advisable for the comfort and well-being of the participants, including cancellation due to water fluctuation, insufficient bookings (this trip requires a minimum of 4 guests), and other factors. There is risk in whitewater rafting, particularly during high-water conditions. Rafts, dories and kayaks do capsize. You could be swept overboard. Your guide will make every attempt to assist, but you must be strong and agile enough to “self-help” and “float-it-out” without further endangering yourself or others. We reserve the right not to accept passengers weighing more than 260 pounds or with a waist/chest size exceeding 56 inches. We may decide, at any time, to exclude any person or group for any reason we feel is related to the safety of our trips. We are experienced at accommodating people with various disabilities. Please give us an opportunity to make you feel welcome. We need to discuss any special requirements ahead of time.

OARS trips occur in areas where unpredictable environmental conditions are to be expected.  To moderate dangerous situations for our guests and guides, all travelers must obey the rules and regulations as determined by the managing agencies and the Trip Leader and demonstrate reasonable consideration for other guests and OARS employees.  We reserve the right to remove any guest from a trip if, in our opinion, that guest’s actions or behaviors pose a threat to the safety of her/himself or others, or if those actions or behaviors compromise the enjoyment of the trip for others.  Should a guest be asked to leave a trip, there will be no refund for the unused portion, nor will OARS be responsible for additional expenses incurred by the guest for accommodations, return transport, change fees, etc. Prices subject to change without notice.  OARS is an equal opportunity provider.

Affiliates

Custom Latin Travel LLC, a travel partner of OARS. International, is the operator of this trip. A representative will meet you at the start of the trip and escort you throughout the program. These international staff members are the very best and will strive to ensure your complete satisfaction.  The government of Cuba also provides a guide to accompany and oversee all tourist activity.