Privacy Policy

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Privacy Policy

We take your privacy seriously. Our relationship with you is very important to us. We are sensitive about protecting the private information that you provide to us. We also want you to have the opportunity to receive interesting and useful information about O.A.R.S. and about related products and services.

This website is owned and operated by O.A.R.S. Companies, Inc. We are committed to protecting the privacy of our visitors while they interact with the content, products and services on this site, including mobile applications and third-party application as applicable (collectively, the “Site”). Because we gather certain types of information about our users, we want you to understand what information we collect from you, how we collect it, and how that information is used. You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

Information Collected & How We Use It:

We collect two types of information from you: i) information that you voluntarily provide to us through our online forms, and through a voluntary registration process when you place a reservation; and ii) information that is derived through your web browser and automated tracking mechanisms.

• Voluntary Information

In order to request more information or place a reservation on our site, we will collect personal information about you. The information may include your name, mailing address, email address, phone number, date of birth, age, height, weight and essential medical history. We do not collect personally identifiable information about you except when you specifically provide such information to us on a voluntary basis.

By requesting information or placing a reservation with us, you consent to the use and method of disclosure as described in this Privacy Policy.

O.A.R.S. will use the information you provide to us in order to: process your request, bill you for your reservation, provide you with documents needed for your trip, communicate with you regarding your trip and to communicate with you in the future about products and services that may be of interest to you.

We collect personally identifiable information when you choose to use certain other features of the Site, including: i) consenting to receive email, and ii) consenting to receive our brochures via mail. When you choose to use these features, we require you to provide your contact information, such as name, address, email address and phone number. Occasionally, we may also request information such as your travel preferences and other interests which will help us better serve you and our others users in the future.

• Email

O.A.R.S. sends out a monthly e-newsletter and semi-weekly area- or activity-specific news that we think you'll want to hear about, but you can count on us NEVER to sell or share your email address with any third party company and you can unsubscribe from our emails at any time.

• Mailing Address

O.A.R.S. sends out an annual catalog and a limited number of promotional mailing pieces each year (generally no more than 3 or 4) to a select number of households and businesses on our list. From time to time, we may also work with other organizations that we believe are trustworthy and offer products or services that may be of interest to you. In such instances, we might share limited information (such as your name and postal address) that we have collected from you, including personally identifiable information, so that such organizations may contact you with offers that may interest you. Be assured, however, that we will not share your information with these organizations if you have requested that we refrain from doing so.

• Cookies

Our site uses "cookies" and other tracking technologies. Each time a user visits our website, certain use and navigation information is collected by our servers. This information is aggregate and anonymous. It gives us information such as the number, frequency and duration of visits to each web page, which we use to improve the content and navigation features of our website. A third-party cookie may also be placed on your computer, which will collect information about your visit to this and other websites in order to provide advertisements about goods and services of interest to you. Usage of such cookies is not linked to any personally identifiable information. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.

O.A.R.S. contracts with other companies to provide certain services, including shipping, name and address verification, email distribution, market research, promotions management and payment, including credit card processing. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited from using this information for their own marketing purposes or from sharing this information with anyone other than O.A.R.S.

Except as otherwise described in this privacy statement, O.A.R.S. will not disclose personal information to any third party unless we believe that disclosure is necessary: (1) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by O.A.R.S., whether or not a response is required by applicable law; (2) to protect our rights; or (3) to protect the safety of members of the public and users of the service. O.A.R.S. reserves the right to transfer personal information to a successor in interest that acquires rights to that information as a result of the sale of O.A.R.S. or substantially all of its assets to that successor in interest.

How We Protect Your Personal and Financial Information:

We use many safeguards that include both technical and physical measures to protect your information. These safeguards are continually updated and maintained by our information security professionals.

For online transactions, we use Secure Sockets Layer (SSL) technology which encrypts your information automatically, and digital security certificates that guarantee your information is being transmitted in secure form directly to our web servers, and not to an unauthorized server. Due to the nature of our services, it is necessary to collect and store a certain amount of personal and financial information. By submitting your information to us, you consent to the storage of this information for a period of time deemed appropriate by us. Our internal computer systems are protected with anti-virus/spyware protection and firewalls that block unauthorized access by individuals or networks. O.A.R.S. Companies, Inc. is a PCI Compliant company.

Notification of Changes

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at http://www.oars.com/privacy-policy. By continuing to access or use this site after those changes become effective, you agree to be bound by the revised Privacy Policy.

CONTACT INFORMATION:

For more information on our privacy policy, feel free to call us at 1-800-346-6277 or email us at info@oars.com.


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Company Info

Outside Travel Awards 'Best Outfitter' Runner Up National Geographic Adventure Magazine - Best River & Sea Outfitter on Earth As Featured On 50 Tours of a Lifetime - National Geographic Traveler Mindy Gleason, O.A.R.S. Reservations Manager Condé Nast Traveler Top Travel Specialist 2007-2013 (River Rafting) Best of the Bay Area Winner

For consecutive years, O.A.R.S. has been named the "Best River & Sea Outfitter on Earth" by National Geographic Adventure and one of the top two outfitters in the world by Outside Magazine in its annual Active Travel Awards recognition program. In multiple years, O.A.R.S.trips have been honored as "50 Tours of a Lifetime" by National Geographic Traveler and since 2007, Condé Nast Traveler has recognized Mindy Gleason, O.A.R.S. Reservation Manager and International Adventure Travel Consultant, as Condé Nast Traveler's standalone Top Travel Specialist in the River Rafting category.

Questions about trips or making reservations? Contact info@oars.com or call 800-346-6277 in the USA or Canada or 1-209-736-4677 if outside the USA or Canada.
©2014
O.A.R.S. Companies Inc.,
PO Box 67, Angels Camp, CA 95222